• A good warranty and back up service.
  LUMUL Neon Flex offers up to a 5 year warranty on our silicone Neon Flex.
• Quality SMD LED chips.
  In this game, only the name-brand chips, such as Epistar, Bridgelux, Nichia, Samsung are good, the will truly disappoint over time.
• Lumen efficiency (lm/W).
  You want as much brightness as possible for the power consumed, and this is best achieved with more LED chips configured to run at a lower current.
• Electrical efficiency (W/m).
  Electricity is expensive so you want to achieve a good efficiency. LUMUL offers a range of Neon Flex with a power consumption ranging from 7W/m to 14.4 W/m.
• A high number of LED chips per meter.
  Anything less than 72 LED/m will result in dots being visible underneath the jacket. As a general rule, the more LEDs, the better the efficiency and brightness will be although the brightness is also a factor of the thickness of the jacket.
• Brightness.
  Neon Flex chips are contained in a thick silicone jacket, so for most use cases it’s imperative to have sufficient brightness through the jacket. Different colours have a different brightness, white being brightest, yellow the dimmest.
• Lumen maintenance. 
  Aim for a lumen maintenance of at least L7 at 50,000 hours, meaning you want your Neon Flex brightness to be at least 70% of the original brightness after 50,000 hours.
• FPC copper thickness.
  A good thickness of copper in the FPC (flexible printed circuit) within the Neon Flex helps to effectively conduct heat away from the LED chips.
• Quality internal wire.
  Where the Neon Flex relies on internal wire to conduct current, this wire must be genuine copper and must be at least 0.24mm thick to effectively carry the current.
• Small cutting unit.
  Neon Flex must be cut in specific places to avoid disrupting light in a section of the internal strip. High voltage strips have a larger cutting unit because of the way the LEDs are wired internally whereas low voltage strips have smaller cutting units. LUMUL 12V Neon Flex has a cutting unit of 9mm.
• Silicone jackets. 
  Silicone is a far better material than PVC but equally more expensive. It has better UV protection qualities and can bend more easily.
• A good range of accessories.
  The accessories are important to make installation simpler. LUMUL offers one of the widest ranges of Neon Flex accessories available in South Africa.

• Most of our LUMUL 12V + 24V Neon Flex  models can be dimmed but you must check the spec sheet to be certain.

There is tolerance for cutting a bit to either side of the cutting mark however if you do cut through one of the circuits you will definitely damage the circuit section where you cut. If this is 12V Neon Flex you may have the last 5cm not lighting up, for 220V Neon Flex that could be a meter. You might cause a short-circuit in the Neon Flex, in which case the Neon Flex will either not work until the short circuit is resolved (12V Neon Flex) or might even cause a more significant permanent failure (220V Neon Flex). A short-circuit of 220V Neon Flex will generally cause your 220V controller to fail.

• Type of driver: LUMUL 12V Neon Flex requires a 12V constant voltage power supply.
• Wattage: Your power supply must be able to handle the power drawn by the Neon Flex. Take the length of Neon Flex (in meters) connected to the power supply and multiply by 14.4 to know the total wattage required. Find a power supply which can supply this wattage, and include a 20% buffer otherwise you risk overworking the power supply.
• Water protection: Ensure your power supply is suitable to the environmental conditions: if the power supply is exposed to the environment you may need to purchase an IP67 power supply.
• Operating temperature: Ensure your power supply is suitable for the operating temperature where it will be located.
• Lifespan: The power supply will generally fail before the Neon Flex, so it is wise to purchase a power supply which will last in alignment with your needs. IP67 power supplies will generally outlast an IP20 power supply hence they usually have longer warranties. Mean Well power supplies will almost always outlast a no-name  power supply.

Only consider powering 12V Neon Flex from both ends and not the 220V Neon Flex. Powering your Neon Flex from both ends is perfectly fine and a good way to get longer runs without voltage drop. It is critical that you ensure you wire the positive and negative wires correctly – both ends must match, otherwise you risk damaging your power supply and your Neon Flex.

Our Neon Flex is IP65 rated. It *could in theory* be submerged in water however we don’t recommend it, especially the ends where end caps and power connectors are sealed since not all clients are adept at sealing their Neon Flex properly. Where Neon Flex is used in a damp / moist environment it is imperative that the ends are sealed with a silicon glue and end cap / proper power connector / converter and heat shrink, otherwise water can leak in and damage the internals.

It’s dead simple, and can be cut with a utility knife or even a sharp kitchen knife. A little pressure and some care to not cut your finger, and Bob’s your uncle. It really is simple.

Yes! That’s the beauty of Neon Flex. But note that inside the Neon Flex is a flat flexible strip FPC which means the Neon Flex can only be bent on one axis (laterally). It can be bent into quite a small radius without any problems or risk to the internals.

Yes, the silicone jackets and end caps, connectors and accessories are all resistant to salt water, sea air and high humidity.

Not really. Heat is the enemy of LED chips – the hotter the chips get the quicker the brightness will fade. It’s not a good idea to run them in an environment exceed 45 degrees Celsius.

Only use a neutral cure silicone sealant.